Information and answers to common questions

Below are the most common questions customers ask before booking their cleaning service. If your question isn’t listed, contact us anytime through our Contact page.

Still Have Questions? Our Staff Would be Happy to Assist You.

We clean in Boston, Brookline, Cambridge, Wellesley, Newton, Somerville, and nearby suburbs. See all our Service Areas.

Pricing depends on your home’s size, layout, and how often you want cleaning. Most Boston homes range between $120 and $300 per visit. Get a quote on our Contact page.

Most clients choose weekly or biweekly visits for consistent results. Monthly options are also available.

Experienced cleaners often earn steady income in Boston, especially with repeat clients. Our team members are paid fairly and trained for long-term growth.

Standard cleaning covers routine surfaces. Deep cleaning targets baseboards, grout, appliances, and neglected areas. See our Deep Cleaning page.

No. Many clients leave a key or access code. Just share instructions in advance.

Yes — we bring everything, including professional tools and eco-friendly products.

Absolutely. We do our best to assign the same cleaner to build trust and consistency.

Let us know within 24 hours. We’ll return for free to make it right.

Book or reschedule through our online form or by phone. Please give 48 hours notice for cancellations.

Yes — we provide discounts for recurring clients and referrals.

Yes — our Apartment Cleaning service is designed for smaller spaces.

We focus on residential cleaning but occasionally take small offices or studios.

Yes — everything we use is non-toxic and fragrance-friendly.

Tipping isn’t required, but it’s always appreciated for great service.

Usually 2–3 hours for a standard apartment and 3–5 hours for larger homes.

One or two cleaners, depending on your home’s size and service type.

Yes — check our Move In and Move Out Cleaning page.

No — we operate on flexible scheduling. You can cancel anytime with notice.

Occasionally. Contact us to check availability for same-day or emergency cleaning.

Light tidying can be added on request. For recurring clients, we can discuss folding, organizing, or dishes.

Yes — our team handles one-time or post-event cleanups.

Yes, these can be added to any deep cleaning appointment.

Yes — we’ll confirm your preferred window and arrival time.

Credit cards, cash, or online payment. You’ll get an invoice after each visit.

Yes — recurring plans come with discounted rates per visit.

Contact us right away. We’re insured and take responsibility for any damage.

Yes — all products are safe, non-toxic, and environmentally responsible.

Just tidy up personal items so our cleaners can focus on the detailed work.

Visit our Free Quote page or call Call us at (617) 634-8809.