Information and answers to common questions
Below are the most common questions customers ask before booking their cleaning service. If your question isn’t listed, contact us anytime through our Contact page.
Still Have Questions? Our Staff Would be Happy to Assist You.
What areas do you serve?
We clean in Boston, Brookline, Cambridge, Wellesley, Newton, Somerville, and nearby suburbs. See all our Service Areas.
How much does house cleaning cost in Boston?
Pricing depends on your home’s size, layout, and how often you want cleaning. Most Boston homes range between $120 and $300 per visit. Get a quote on our Contact page.
How often should I schedule cleaning?
Most clients choose weekly or biweekly visits for consistent results. Monthly options are also available.
How much can you make cleaning houses in Boston?
Experienced cleaners often earn steady income in Boston, especially with repeat clients. Our team members are paid fairly and trained for long-term growth.
What’s the difference between standard and deep cleaning?
Standard cleaning covers routine surfaces. Deep cleaning targets baseboards, grout, appliances, and neglected areas. See our Deep Cleaning page.
Do I need to be home during cleaning?
No. Many clients leave a key or access code. Just share instructions in advance.
Do you bring your own supplies?
Yes — we bring everything, including professional tools and eco-friendly products.
Can I request the same cleaner every time?
Absolutely. We do our best to assign the same cleaner to build trust and consistency.
What if I’m not happy with the cleaning?
Let us know within 24 hours. We’ll return for free to make it right.
How do I schedule or cancel a cleaning?
Book or reschedule through our online form or by phone. Please give 48 hours notice for cancellations.
Do you offer discounts or packages?
Yes — we provide discounts for recurring clients and referrals.
Do you clean apartments or condos?
Yes — our Apartment Cleaning service is designed for smaller spaces.
Do you clean offices or commercial spaces?
We focus on residential cleaning but occasionally take small offices or studios.
Are your cleaning products safe for pets and kids?
Yes — everything we use is non-toxic and fragrance-friendly.
Do I need to tip my cleaner?
Tipping isn’t required, but it’s always appreciated for great service.
How long will cleaning take?
Usually 2–3 hours for a standard apartment and 3–5 hours for larger homes.
How many cleaners come to my home?
One or two cleaners, depending on your home’s size and service type.
Do you offer move-in or move-out cleaning?
Yes — check our Move In and Move Out Cleaning page.
Do I need to sign a contract?
No — we operate on flexible scheduling. You can cancel anytime with notice.
Do you offer same-day cleaning?
Occasionally. Contact us to check availability for same-day or emergency cleaning.
Do you do laundry or dishes?
Light tidying can be added on request. For recurring clients, we can discuss folding, organizing, or dishes.
Do you clean after events or parties?
Yes — our team handles one-time or post-event cleanups.
Do you clean inside the fridge or oven?
Yes, these can be added to any deep cleaning appointment.
Can I request a specific time slot?
Yes — we’ll confirm your preferred window and arrival time.
What payment methods do you accept?
Credit cards, cash, or online payment. You’ll get an invoice after each visit.
Do you offer recurring service discounts?
Yes — recurring plans come with discounted rates per visit.
What happens if something breaks during cleaning?
Contact us right away. We’re insured and take responsibility for any damage.
Do you provide eco-friendly cleaning options?
Yes — all products are safe, non-toxic, and environmentally responsible.
How do I prepare for my cleaning?
Just tidy up personal items so our cleaners can focus on the detailed work.
How can I get a free quote?
Visit our Free Quote page or call Call us at (617) 634-8809.